First Class


1 Job Submission at a time

Unlimited Graphic Design

Unlimited Requests

Unlimited Revisions

3 Day Turnaround

Dedicated Quality Control

Private Jet


5 Live Job Submission at a time

Unlimited Graphic Design

Unlimited Requests

Unlimited Revisions

3 Day Turnaround

Dedicated Quality Control


What’s the lowdown? How does this work?

You subscribe for a fixed monthly fee (no contract) and have the ability to have graphic jobs done as long as you are subscribed.

After you sign up, we have an on boarding process that allows us to understand your needs, what are you looking to achieve and how we can best create a solution through design.

From there you shoot over the jobs through our web app, Flight Control. We receive your design request and our designers will generally finish the job in 3 business days. You’ll get the design back, do a final check, request a revision or give your thumbs up, if you think we have arrived.


What is included in the monthly fee?

Our First Class plan covers all of your day to day design needs – from simple social media posts (which you can lump up to 5x in one job) or more complex  things like large catalogues or brochures over 4 printed pages (4 or under is still fine), full brand identity creation and logo design, Electronic Direct Mail Campaigns (EDM’s), Infographics. This is perfect for Startups that need logo and branding work, to small and medium businesses that understand the need to consistently market their business.

Our Private Jet plan is the B52 of the design world, and just like First Class you can have us design anything you wish. This plan is perfect for Ad Agencies, Marketers, Design Agencies, even Master Franchises – basically any business that has serious design needs. This plan gives you the greatest flexibility to offer design as a service, and have us work on brands other than yours. We also raise the amount of jobs you can submit to 5, and we’ll work on each of them simultaneously!


Where are the designers based?

Our team is pretty global. Our designers are currently based in UK, Philippines, Russia and Australia. We’re always looking to balance the cost of providing a great service with great people.

I am not in Australia, can I still use you guys?


While we are proudly Australian we provide services globally, in fact our fastest growing market is the US.


I don’t have anything to give you but I know what I want, can you help?

We aren’t a full service ad agency. We work best when you provide the copy and photography (if available) that you want to utilise within a design. Treat us just like you would if you hired a part-time or full time designer in house, you wouldn’t tell them what you want and expect them to write the ad. We hire designers that excel at just that, designing!



So what’s not included?

Animation, video and motion graphics are not covered at the moment. Anything that requires coding or integration to something else is not included, otherwise you are free to load in any job you wish. If you have something particular in mind before signing up feel free to ask.


What if I don’t like a design?

One of the beautiful things about BrandStrong is there are no charges for revisions. Just let us know what you don’t like and we’ll get it fixed up.


Can I move up and down plans?

Absolutely! In fact, we welcome it. Have a big campaign that needs designing this month? Then scale up to our Private Jet plan, get all of your big design needs sorted, then scale back down when it’s completed.


Will I always get my design back in 3 days?

No, sometimes you’ll get it quicker. If it’s only a small task you’ll usually get it back quicker than 3 days. Equally if its a complex A3 Lookbook showcasing all 16 franchisees and all marketing material across their business (yep something we really did) then it’s going to take longer than 3 days. Most jobs we turnaround in 3 days or less, if its big, expect it to take a little longer. Also note we currently don’t work weekends, and 3 days count only business days.


Can I trust you with my credit card details?

We use Stripe, a leading payment gateway to process payments. We don’t store or even see your credit card details. Stripe stores them securely for us. Read more about their security standards and practices.

Any unanswered questions? Contact Us